She works as a transcriber for Fetch and Retrieve's new program called VAL: Voice Activated Lookup. To try and deal with her sister's ongoing chemotherapy she also moonlights as a kick boxer in an underground fight ring. When she suspects that VAL is nudging potential suicide victims into commuting suicide rather than helping them, she informs her superiors of the problem only to be targeted by Calvin Mazer, F&R Chief Technical Officer. The Machine sends her number to Reese and Finch.
The CEO of fetchandretrieve.com, she was unaware of Calvin Mazer tampering with their new program VAL, which resulted in the possible suicide of a user, Paul Zimmerman. When Anna brings this to her notice she dismisses her claims and tells her to drop the matter. She later learns the truth and berates Mazer when he corners her, Anna and Naresh with his thugs but is rescued by Reese and Fusco. Due to this incident Fetch and Retrieve's stock prices fall and she is forced to meet with Greer who proposes a possible merger.
He is the Chief Technical Officer at fetchandretrieve.com and is responsible for some of the most valuable search algorithms in the industry including VAL: Voice Activated Lookup. However he tampered with VAL's search algorithms in such a way that it targeted hundreds of users of payday loans, online gambling, anti-depressants, all of which were sold by Fetch and Retrieve's advertisers. This resulted in the possible suicide of Paul Zimmerman and when Anna started looking into it he tried to have her killed. With the help of Reese and Fusco she is able to expose Mazer and he is later arrested.
He is Anna's co-worker at fetchandretrieve.com and a mid-level coder. After suspecting Paul Zimmerman committed suicide due to VAL malfunctioning, Anna asks him to look into it. When he pointed it out to his superiors, they promoted him to VP of data access to buy his silence. Later Fusco convinces him to help fetch the algorithm for VAL from F&R servers to save Anna's life.
A technician working for Greer, she informs him of finding and destroying a GPS tracker Finch had installed in the laptop that Claire retrieved. Even as the entire networking history of the laptop was erased, Greer tells her to be careful going through it.
The receptionist at Fetch and Retrieve's office she welcomes Finch, under the guise of Harold Whistler, to their premises to meet Lauren Buchanan and Calvin Mazer. She later informs Anna when Laurel calls her to her office.